Getting started

Sign-in, two-factor and passkeys

How sign-in works, which two-factor methods are supported, how to add a passkey and what to do if you lose your phone.

Steps

Sign in with email and password
Every user signs in with their work email and password.
Complete two-factor
Enter the code from your authenticator app or the text message. Two-factor is required for every user from the first sign-in.
Add a passkey (optional)
From your profile choose Security, then Add passkey. Your device's fingerprint, face or PIN then signs you in. Passkeys are optional and never required.
Keep your backup codes
Backup codes are issued when two-factor is set up. If you lose your phone, sign in with a backup code and then set up two-factor again on the new device.

If you have no backup codes and no access to your two-factor device, contact support@feebeaver.com.

Still stuck? Email support@feebeaver.com. Professional plans get a reply within 1 business day; Firm plans get priority support.

Which two-factor methods are supported?

A text message (SMS) code or an authenticator app. You can set up either or both.

Are passkeys required?

No. Passkeys are an optional addition.

Can a user turn off two-factor?

No. Two-factor is required for every user.